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Parking
There is ample parking space at both surgeries and there are no parking restrictions
on the local roads nearby.
Practice Equipment
Fund/Patient Support Group
We are most indebted to those patients who raise funds for the practice. Any contributions received go towards the cost of adding to or replacing essential medical equipment for the sole benefit of our patients. Second hand books are on sale at both surgeries to raise funds for practice equipment. If you would like to help, please contact the practice manager.
Comments, Suggestions
and Complaints
In order to improve our service, we welcome comments and suggestions on the way our surgery is run. If you have a complaint about any aspect of the practice, whether it relates to your treatment or service you have received from any of the staff, please let us know. We operate a practice-based complaints procedure as part of the NHS system for dealing with complaints. Our aim is to give you the highest possible standard of service and we try to deal swiftly with any problems that may occur.
Most problems can be sorted out easily and quickly, often at the time they arise and with the person concerned. If your problem cannot be sorted out in this way and you wish to make a complaint, we would like you to let the practice manager or one of the doctors know as soon as possible. All complaints are taken seriously and investigated thoroughly.
We are always interested to hear from patients if they have any suggestions as to how our service could be improved in any way.
Computerisation
The surgery is fully computerised
and registered under the Data Protection Act.
All information on patients is stored electronically. Back-ups are taken daily
to ensure lost information can be recovered and the back-ups are stored safely
and securely. Each member of staff has their own password to the computer system
and these are changed at regular intervals.
Lifestyle Advice
...Or how to increase the quality of your life.
The Following Topics Are Covered By The Doctors Or The Practice Team:
Diet
Many medical problems are caused by being overweight. We can tell you what your ideal weight should be and how to achieve it.
Avoid excessive amounts of alcohol.
Avoid excessive calories (on average we eat 1/3 more than we need).
Avoid excessive fatty food (which contains too much cholesterol and calories).
Eat plenty of fibre.
Smoking
This is still the largest preventable cause of ill-health in this country, especially cancer, heart and lung disease. (None of the doctors in this practice smokes.)
Exercise
It can help prevent heart disease and control weight. Exercise regularly (this should be enjoyable, comfortable and frequent).
High Blood Pressure
This can lead to heart trouble and strokes if not treated. Ask the nurse or doctor to check it.
Cervical Smears
Smears should be done at least every three years (up to age 49) or five years (up to age 65). Make an appointment with one of our doctors or the practice nursing sister.
Immunisation
Take advantage of our surgery's preventative campaign (immunisation, blood pressure, cervical smears, osteoporosis prevention, cholesterol checks).
Avoid Anxiety
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